Frequently Asked Questions
Please read our FAQ before sending us a message.
Processing and Handling cost is $7.95 per item but when you order multiple items, you only pay shipping once so you save BIG! It’s a flat fee of $7.95 for your entire order!
We accept VISA, MasterCard, Discover and American Express.
We process each order within 24-hours and delivery is 5-7 days from when it is shipped.
You data is protected. If you look at the URL or web address, you will notice a “padlock” in front of our website name. This is a universal symbol that means we have taken the precaution of securing out website with the appropriate security.
We process your order and our fulfillment team will package and ship to the “ship to” address you specify. Once you get your order, you’ll want to get out with your dog. After that, its all about having fun with your pet!
Yes. You will get an email notification immediately upon a successful order transaction. You will get a second email when your order ships. In both cases, you will have an order number included for your reference.